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Installation Problems

Installation Problems

If you're having difficulty installing Photoshop Elements, try the following.


Before installing software, close all other programs, including fire wall and anti-virus programs.

Before You Call or Write

• Write down the exact wording of any error messages.

• Have the serial number, product key, for the program.

Call Your Computer Manufacturer

Call your computer manufacturer, especially if you paid for a support plan.


Installation Support: 800-642-3623

Monday - Friday, 6:00 A.M. - 5:00 P.M. (Pacific time)

Customer Service: 800-833-6687

7 days a week, 6:00 A.M. - 8:00 P.M. (Pacific time)

The above phone numbers are from Contact Adobe.


Adobe Photoshop Elements Learn & Support

Adobe Photoshop Elements Community

Organizer Problems

If you're experiencing problems with the Organizer, go to Organizer Problems.