Learn Photography
If you're having difficulty installing Photoshop Elements, try the following.
Photoshop Elements 8.0 requires a Muliticore Intel Processor, which your Mac Mini may not have.
To check which processor your Mac computer has, do the following.
1) Open Finder.
2) In the Apple menu, select About This Mac.
3) Look at the Processor line to see which kind of processor is in your Mac.
Before installing software, close all other programs, including fire wall and anti-virus programs.
Sometimes the installer doesn't launch.
Locate installer.exe on the installation disc, and double click it.
• Write down the exact wording of any error messages.
• Have the serial number for the program.
Go to Serial Numbers.
Call your computer manufacturer, especially if you paid for a support plan.
Installation Support: 800-642-3623
Monday - Friday, 6:00 A.M. - 5:00 P.M. (Pacific time)
Customer Service: 800-833-6687
7 days a week, 6:00 A.M. - 8:00 P.M. (Pacific time)
The above phone numbers are from Contact Adobe.
Search the Adobe Knowledge Base for solutions.
Search the messages in the two forums below for the problem.
If you don't find an answer, join the forum and ask about the problem.
Give the version of Photoshop Elements that you're using, your computer operating system, and the exact text of any error message.
http://forums.adobe.com/community/photoshop_elements
http://www.elementsvillage.com/forums/forumdisplay.php?f=3
You don't need to uninstall previous versions of Photoshop Elements.
However, if you did, a file that wasn't removed properly can create installation problems.
Use the Windows Installer CleanUp Utility.
If you're experiencing problems with the Organizer, go to Organizer Problems.
If you have difficulty opening raw files in Photoshop Elements, go to Unable to open camera raw file in Photoshop or Photoshop Elements.
Also, for the download links and how to install the latest version of the Adobe Raw Converter, go to Updates.