Photoshop Elements /
Installation Problems
If you're having difficulty installing Photoshop Elements, try
the following.
Prevention
Before installing software, close all other programs, including
fire wall and anti-virus programs.
Before You Call or Write
• Write down the exact wording of any error messages.
• Have the serial number for the program.
Go to Serial Numbers.
Call Your Computer Manufacturer
Call your computer manufacturer, especially if you paid for a
support plan.
Installation Support: 800-642-3623
Monday - Friday, 6:00 A.M. - 5:00 P.M. (Pacific time)
Customer Service: 800-833-6687
7 days a week, 6:00 A.M. - 8:00 P.M. (Pacific time)
The above phone numbers are from
Contact Adobe.
Adobe Document
Web browser download help
Search the messages, and post an inquiry, in forums.
•
Adobe Photoshop Elements Forum
• Elements
User Forums
• photo.net
- Digital Darkroom Forum
Help File Problem
Photoshop Elements 5.0 Help files are missing images or show Photoshop
Elements 4.0 content
Vista Problems
Pantone huey
Pantone huey update for Vista
Photoshop Elements
Adobe Photoshop Elements 5.0.2 Update
Freeze when Launching the Organizer (Photoshop Elements 5.0.2 on
Windows Vista)
Threads in Forums
How
do I move my catalog to new PC?
Moving
PSE4 from XP machine to new Vista machine
XP to Vista - Moving PSE5 files pics, catalog etc.
Organizer (Windows)
Common catalog issues when you upgrade to Photoshop Elements 6
Move Your Organizer Catalog to Another Computer Using Backup and
Restore in PSE 5.0
Windows Installer CleanUp Utility
You don't need to uninstall previous versions of Photoshop Elements.
However, if you did, a file that wasn't removed properly can
create installation problems.
Use the Windows
Installer CleanUp Utility.
